Utilities wondering about how to keep track of assets in the field don’t have to reinvent the wheel.
Instead they can learn from retailers that are masters of the art.
Retail leaders are accomplished when it comes to real-time visibility, demand forecasting, automated replenishment, and data-driven decision-making as they keep products available while minimising excess stock.
This webinar will explore what energy, water and gas companies can learn from them when it comes to field operations.
The event will also feature a case study about the use of handheld tablets to manage workflows at E.ON Next.
We’ll show how by adopting principles already used in retail, utility companies can improve asset availability, boost productivity, and cut costs, while strengthening operational resilience.
- Why retailers are ahead of utilities when it comes to tracking inventory – and what we can learn from them
- Practical steps for improving your asset management regime
- Why effective asset tracking promises improve safety and productivity in the field

Mark Thomson, director of retail industry solutions, Zebra Technologies
Mark’s exploration of the digital landscape helps utilities managers separate tech hype from what actually works. Mark specialises in a challenge utilities now share with retail: empowering a mobile, frontline workforce to meet the demands of highly connected customers.
With over 27 years’ experience, Mark has worked closely with global organisations to solve complex operational pain points. At this event, he will translate decades of retail digital transformation into actionable strategies for utilities – showing how integrated technology can streamline supply chains, optimise field operations, and drive business efficiencies from the warehouse to the front line.

Matt Poxon, enterprise account manager, The Barcode Warehouse
For the past decade, Mark has partnered with large organisations to deliver technology solutions that drive operational efficiency and support digital transformation. Passionate about building lasting customer relationships, Matt helps organisations navigate complex challenges through barcode, mobility, and automation technologies that empower frontline teams and streamline critical operations.
With experience supporting utility customers, including working with E.ON Next to modernise its handheld technologies, Matt brings insight into the challenges and opportunities facing the sector. In this session, he’ll share a practical perspective on how connected technologies are helping utilities modernise field operations, improve workforce productivity, and create more agile, resilient businesses.
More speakers TBC.
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