Retired judge Stephen Gold explains how to win disputes over botched deliveries. He outlines your rights if the wrong item shows up, or is broken, or never arrives, and more… ‘Oh, no. They’ve sent the wrong damned thing!’ ‘Blast, the bottle is smashed.’ You know that feeling of doom when opening the box with the

Stephen Gold:  The biological mother automatically has parental responsibility for the child, while the father can acquire it Stephen Gold is a retired judge and author who has written popular series for This is Money on topics including how to be a successful executor, consumer rights and divorce In part one of a new guide on